
Frequently Asked Questions
FAQ
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Return Policy
Returns and exchanges are not accepted.
If a product arrives damaged or incorrect, please document the damage with pictures and email me at info@sunshadeauarts.com within 15 days and a replacement will be sent.
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Digital Download Policy
All digital downloads from this shop are for personal use ONLY. Redistributing in any form is NOT permitted.
I’m a small artist and when these items are taken and used for unauthorized purposes, it HURTS me and my ability to provide for my family.
Thank you for supporting and respecting independent artists!
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Shipping
We ship worldwide!
All shipping is complimentary.
However, you may need to pay fees, taxes, or VAT on your order depending on where you live.
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Need more information
You can always fill out the contact form if your have questions not answered here.
Please note that this is a small shop and it responses may take a week or more.