Please note that all bespoke and custom orders are completed on a rolling queue system. Once your order is placed, your item will be added to the bottom of the queue. Wait times are approximate and subject to change. We will do our best to complete orders as quickly as possible and within the given window, but since each piece is individually hand painted we cannot guarantee completion times. Thank you for your patience and understanding.
Most items in our shop are bespoke items. This means that you select an item from a shop and then make choices to customize that specific item based on the options available in the listing. Examples of bespoke choices are the base color of a box or the pour color design and there are limited options to choose from.
Custom orders, or commissions, are requests to create a piece that is not available from the bespoke selections, something truly unique! Examples of commission options are to request a storage box of a different size or with custom dividers that aren't available from the bespoke choices or to request a pour color that is not one of the standard Sunshadeau Arts pour colors. Our recently released Gamers Vault is an example of a commissioned piece that turned out so well that we made it available as one of our bespoke items.
If you would like to commission Sunshadeau Arts to create a custom piece for you, please submit a form through the CONTACT page with as many details as possible. If there is an item from the shop that you want to reference, please include that information on the form. We will contact you to discuss the commission. Once a finished idea is agreed upon, we will create a custom listing for your unique piece. Once you pay for your item, you order will be added to the queue.
If you have already contacted us about a commission and are ready to purchase your listing, click the button below to log in to the private commissions page. If you do not see your listing, please contact us immediately.